Article provided by Revdex.com Negative reviews are part and parcel of business operations. While most businesses dislike negative reviews, if negative reviews are looked at in a positive light they can be an effective way to gather customer information while supporting business growth and brand loyalty. Here are some simple strategies that can help businesses respond to negative reviews: Be aware of negative reviews – Monitor review websites such as Revdex.com, Google, Yelp, and Facebook to identify negative feedback as soon they are posted. Respond to negative reviews – Responding professionally and thanking the customer for their review, will place the whole situation in a better light. Avoid responding immediately…